Customer Service Representative - State Farm Agent Team Member
Louisville
Customer Service Representative - State Farm Agent Team Member
Full Time • Louisville
Responsive recruiter
Replies within 24 hours
Benefits:
- Simple IRA
- License reimbursement
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ABOUT OUR AGENCY:
I opened my agency in 2019 and currently lead a close-knit team of three. My State Farm career began right out of college, giving me years of experience in the industry before opening my own agency. I'm a graduate of Western Kentucky University and a proud parent of three.
Our agency offers health benefits, a Simple IRA, paid time off, paid holidays, licensing reimbursement, and a strong commitment to work-life balance. We believe in rewarding hard work while creating an environment where our team can grow and succeed.
Our office is fast-paced, competitive, and high-performing, but what makes us successful is how well we work together. We genuinely enjoy being a team and celebrating each other's wins. I'm looking for someone with a winning mindset who is positive, competitive, and motivated to achieve. If you thrive in a fast-paced environment and want to be part of a highly productive team, we'd love to meet you.
I opened my agency in 2019 and currently lead a close-knit team of three. My State Farm career began right out of college, giving me years of experience in the industry before opening my own agency. I'm a graduate of Western Kentucky University and a proud parent of three.
Our agency offers health benefits, a Simple IRA, paid time off, paid holidays, licensing reimbursement, and a strong commitment to work-life balance. We believe in rewarding hard work while creating an environment where our team can grow and succeed.
Our office is fast-paced, competitive, and high-performing, but what makes us successful is how well we work together. We genuinely enjoy being a team and celebrating each other's wins. I'm looking for someone with a winning mindset who is positive, competitive, and motivated to achieve. If you thrive in a fast-paced environment and want to be part of a highly productive team, we'd love to meet you.
ROLE DESCRIPTION:
As a Customer Service Representative with Andrew Mullis - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.
RESPONSIBILITIES:
- Establish customer relationships and follow up with customers, as needed.
- Answer customer inquiries and requests.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Dedicated to customer service.
- Strong communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Compensation: $40,000.00 - $60,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Louisville, KY and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none